Listen with an open mind
Ask good questions
What Is Learning LAB?
Learning Lab is communications coaching and co-creation service.
It serves B2B tech people to brilliantly communicate and be relatable. You can:
Choose corporate training programs customised to the needs of your organisation or team
Tap into on-demand communications co-creation and coaching support for urgent projects
Access personal coaching to take your communication skills from average to great or from great to exceptional.
Business Communications That Deliver Results
Learning LAB is for you if you need to:
Strategise the right communication approach to win new business or sell into current accounts
Communicate to lead, inspire and influence people to change their thinking and actions
Clearly articulate ideas that can transform your company or that of your client's organisation
Learning LAB Services
Communications Training Programs
Relatable.IT offers three-month programs that embed learnings so new communication skills become part of people's natural makeup.
Depending on your team or needs, you can choose to do any of the programs below or all three.
Sales Communications: Improves B2B persuasive writing and speaking skills. Program topics include:
Advanced listening and enquiry skills to empathetically connect with potential customers
Better business writing skills so sales communications are clear and compelling
Persuasive communications that build credibility and trust with all stakeholders
Applying storytelling techniques in a sales context
In-person and virtual presentation skills that help close complex deals
Team Communications: Delivers formidable teams that help accelerate organisational growth. Program topics include:
Understanding team dynamics
Uncovering communication styles and preferences
Advanced listening and questioning skills in a group setting
The best communication approaches for team building
Tools and tactics to deal with group tensions and divisions
Leadership Communications: This will help stretch executives' leadership style and approach. Program topics include:
Understanding and embracing the language of leaders
Articulating ideas to create lasting change
Writing and speaking with purpose, precision and power
Navigating strategic or difficult conversations
Storytelling for leaders
Communications Support On-Demand
The on-demand service works like a laboratory where we experiment with ideas and collaborate to design clear and compelling messages. While you own the creation of the story, support is provided by facilitating the following:
Message Strategy -- we brainstorm ideas, test critical thinking and then sketch a message map
Message Creation -- we hone the message map, create a logical storyline and then flesh out a coherent story.
Message Refinement - We finesse messages for clarity and relevance and if your project is a face-to-face presentation, coaching is provided to enhance your listening, questioning and presentation skills.
The On-demand service is suitable if it's imperative that you communicate in the most credible and professional way possible, but you only have a fortnight or a week to deliver a written communication piece or an oral presentation.
This is developmental coaching focussed on helping you understand your communication style and how it serves you or doesn't serve you. We also work on helping you listen with a sharper focus while tapping into powerful questioning techniques that get to the essence of what's important to your audience. Coaching can include guidance on your written or oral communication pieces.
Communicate Brilliantly, Anywhere, Anytime
Articulating your unique vision and mission
Preparing you for a crucial or difficult conversation with clients, staff, management or partners
Delivering board and management presentations
Presenting at company Town Halls
Presenting at industry events & conferences
Persuasion & Influence
Hone ability to:
Persuade people to buy into business transformation internally or at clients
Design the right messaging approach for complex deals
Refresh or grow an account
Build closer and more collaborative partner relationships
Learn how to:
Design and create stories that matter to your audience so they believe in your purpose, mission, strategic direction, bold idea, sales proposition or product and service offering
Weave a story into any business interaction to emotionally engage with and win over your audience
Clear Business Writing
Helping you to:
Improve your critical thinking
Express complexity simply
Overcome the blank page syndrome and write effortlessly
Easily structure a logical and compelling argument
Deliver meaningful context to your reader
Craft a narrative that engenders trust and respect
Supporting you to:
Create memorable speeches and presentations
Instantly capture your audience’s attention and leave them wanting more
Present with confidence and power
Access Learning LAB To Ensure Your Messages Convert To Success