Choose from on-Demand services providing consulting, coaching and training for a day, a week or a fortnight or packaged and customised services delivered over three, six or 12 months.

On-Demand Services

If you need help with a current communication project or challenge, on-demand services are available, whether for a day, a week or over a fortnight, for the following:


No time to prepare for an important meeting or presentation and you want to give it your best? In a short period of time, you can go from unprepared and nervous to confident and composed.


Depending on the type of presentation or conversation, this is what the day, week or fortnight will look like:


  1. Getting you into a poised and relaxed mindset

  2. Reviewing the purpose and outcome 

  3. Checking in that you’re speaking to the needs of your audience or you empathise with their perspective

  4. Reviewing and fine-tuning your central theme, story structure and key points

  5. Running practice sessions combining drills, immediate feedback and reflective self-direction

Coaching on-Demand can help you with:

We check that your key messages speak to the business needs of your audience and we work to simplify complex ideas. Includes presentation practice rounds that adhere to timelines.

Oral presentations at RFP or tender stage

Exploratory meetings with potential clients

This will focus on enhancing your enquiry and listening skills and developing empathy for your audience.

We explore the perspective of your audience and fine-tune the types of questions you will use as well as test the feedback the other party might provide.

Leading a difficult or crucial conversation with a client, an employee or senior leadership

Presenting at a Town Hall

We look at what are the big themes, who your audience is, and how do you use stories or specific examples to make it real for them.

Speaking at an industry event

A focus on reviewing and fine-tuning opening and closing statements so they are commanding and memorable. We can assess literary devices such as metaphors and alliteration or the use of mystery, surprise and humour, and supporting props.

Coaching on-Demand

Over a week or a day, we can think up and work up brilliant ideas to:

  • Improve your relationship with a client

  • Grow an account

  • Develop a winning sales proposition

  • Deliver a compelling story and pitch

A facilitated strategy session can help with:

Strategy and tactics on how to more deeply penetrate an account, develop better relationships with key stakeholders, and how to upsell and cross-sell into the account

Account Growth

Account Refresh

Strategy and tactics on how to refresh a stagnant or negative relationship with a key account

End-to-end strategy development to help you create a strong sales program or a winning sales proposal. From analysing competitors, delving into clients’ business objectives, mapping your relationship within an account, to then connecting your key capabilities to win themes and forward actions.

Development of Sales or Pursuit Strategy

The Executive Summary

We create a logical story structure and include top-line themes and key messages that will strike a deep chord with decision-makers.

Client Presentations

To deliver a memorable and winning pitch, we workshop your purpose, audience and central theme. We then sketch the most essential elements of the argument to deliver a compelling introduction, specific and evidence-based middle and a powerful closing argument.

Strategy Sessions
Corporate Communications Programs​

Quarterly, six-monthly or yearly programs help develop sophisticated communication skills resulting in senior executives and team leaders able to crisply and powerfully articulate strategy, goals and outcomes no matter the audience, challenge or big mission. Choose from the following:

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Leadership Communications 

C-suite, general managers, thought leaders

Who is it for?

What does it do?

Provides a leaders’ communications playbook that helps stretch their leadership and communications approach. Applies the Relatable.IT leadership framework.

Program topics include:

  • Getting clarity on the vision and purpose of the organisation or team and then powerfully communicating that vision

  • Understanding and embracing the language of successful leaders

  • Adapting your leadership style by accessing four leader personas: Strategist, Analyst, Innovator and Coach

  • Applying the skill of curiosity versus judgement to unlock heightened listening skills

  • Articulating ideas clearly to allow for maximum impact

  • Writing and speaking with purpose, precision and power

  • Navigating strategic conversations

  • Managing difficult conversations

  • Adapting your communication approach to different situations and personalities

  • Storytelling for leaders

What does it look like?

How is it delivered?

Customised program combining in-person and online coaching and training across 3, 6 or 12 months. This program can be delivered entirely online.

Outcomes and benefits

Embeds advanced communication skills. Improves confidence and leadership presence. Ability to easily adapt leadership and communication approach to suit any audience and situation.

Sales Communications 

Sales directors, sales managers, account managers, client partners, consulting-led sellers, delivery-led sellers and subject matter experts supporting the sales and pursuit function

Who is it for?

What does it do?

Delivers persuasive communications skills that help you win more business more often

Program topics include:

  • Superior strategies to help you pursue winnable opportunities and avoid unworthy opportunities

  • Advanced listening and enquiry skills

  • Communications skills that deliver aligned and highly collaborative pursuit teams

  • Effectively designing a winning pursuit strategy

  • Messaging approaches for any stage of the sales cycle

  • B2B persuasive writing from fundamentals to advanced skills

  • More compelling executive summary writing to persuade today’s uniquely challenged decision-makers

  • The plain English guide to proposal writing

  • Captivating storytelling techniques in a sales context 

  • Designing appropriate presentations for decision-makers and technical audiences

  • Public speaking skills to deliver compelling B2B sales presentations

What does it look like?

How is it delivered?

Customised program combining in-person and online coaching and training across 3, 6 or 12 months. This program can be delivered entirely online.

Outcomes and benefits

Better designed sales playbooks that deliver to short-term targets while nurturing longer-term buyer relationships. A more focussed and determined sales and pursuit team. Ability to confidently strategise winning pursuit formulations under pressure and time constraints.

Team Communications

Team leaders and their team members across any department

Who is it for?

What does it do?

Delivers formidable teams that help accelerate organisational growth

Program topics include:

  • Understanding team dynamics 

  • Delving into personality types

  • Uncovering communication styles and preferences

  • Advanced listening and questioning skills in a group setting

  • Team communication etiquette

  • The best communication approaches for team building

  • Tools and tactics to deal with group tensions and divisions

  • How to bring together diverse yet highly collaborative teams

  • Workshop facilitation skills

  • The art and science of fluid leadership

What does it look like?

How is it delivered?

Customised program combining in-person and online coaching and training across 3, 6 or 12 months. Most of this program can be delivered online.

Outcomes and benefits

Delivers improved morale and team productivity. Enables enhanced problem-solving. Increases creativity and ingenuity. Encourages inspired action and not just following linear, step-by-step activities. Team members become more integrated and aligned with common goals and outcomes. Improves organisational culture as you get more autonomous and self-directed teams. Result: highly functional teams create better solutions for all and go beyond what is required to support the business.

For more information on services, programs and pricing, please email or phone +61 410 040 688. You can also fill out the form below.

Interested in personalised one-to-one coaching and training? For more information, go here.

For more about the coaching framework and approach go here.

To read about Relatable.IT and your coach, go here.